Contractor Documents
HomeField Billing Policy for Contractors
How HomeField Experts bills contractors for qualified leads.
Last updated: March 17, 2026
HomeField Experts uses a simple pay-per-qualified-lead billing model.
This page explains how leads are billed, when invoices are sent, and how disputes and credits work.
How Billing Works
Contractors participating in HomeField pay for qualified leads delivered by HomeField.
You are not billed for:
- general site visibility alone
- impressions or page views
- clicks without a delivered lead
- closed-job guarantees
You are billed for homeowner leads that meet the qualification standards below.
What Counts as a Qualified Lead
A lead is generally billable if it:
- is for an agreed service category
- is within your agreed service area
- includes usable homeowner contact information
- reflects a real homeowner inquiry
- is delivered to you by HomeField
- is not excluded under the non-billable rules
A qualified lead does not need to turn into a booked job to be billable.
Non-Billable Leads
A lead may be credited or removed from billing if it is:
- spam
- outside your agreed service area
- for the wrong service
- materially missing usable contact information
- clearly not a real homeowner inquiry
- a duplicate within the duplicate window
Duplicate Window
A lead is considered a duplicate if the same homeowner and substantially the same project were already delivered by HomeField to your business within the prior 30 days.
Weekly Invoicing
HomeField generally uses weekly invoicing.
Typical process:
- HomeField reviews and delivers leads
- qualified leads are logged and tracked
- an invoice is issued weekly for approved leads
- payment is due within 7 calendar days
Lead Pricing
Lead pricing may vary by:
- service type
- urgency
- market
- placement type
HomeField may use simple pricing categories such as:
- Standard Lead
- High-Value Lead
- Premium or Emergency Lead
Your specific pricing will be communicated during onboarding or directly by HomeField.
Disputing a Lead
If you believe a lead should not be billed, you must dispute it within 2 business days of delivery.
Please include:
- homeowner name or lead reference
- reason for dispute
- any supporting details
If HomeField confirms the dispute is valid, the lead will be credited or removed from the invoice.
If no dispute is submitted within the dispute window, the lead may be treated as approved.
What Billing Is Not Based On
Billing is not based on whether:
- you reach the homeowner
- you book the estimate
- you win the job
- the homeowner chooses another company
- the project scope changes
- the homeowner delays the project
HomeField bills for qualified introductions, not project outcomes.
Payment Terms
Standard payment terms:
- invoices issued weekly
- due within 7 calendar days
- payment by ACH, card, or another approved method
- overdue balances may result in paused lead delivery
HomeField may move some accounts to prepaid billing or deposits in the future.
HomeField's Role
HomeField is a lead generation and referral platform. Contractors are solely responsible for:
- estimates
- pricing
- scheduling
- contracts with homeowners
- project execution
- permits and compliance
- workmanship and warranties
Questions
For billing questions or disputes, contact:
HomeField Experts
Email: hello [at] homefieldexperts [dot] com
Phone: (814) 580-6254